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Can I use Widgets to add a drop-down box of program names to a web site?
There is no Widget for programs but they can easily be created with:     <script language=javascript> ...
Last Modified: 2008-03-17
Can the Evanced software support any other languages?
The number of languages is only limited to what we can get assistance to translate to.  Though with V5 we are currently limited to Latin based...
Last Modified: 2008-03-04
Desktop Icons for Internet Shortcuts.
To create Internet shortcuts on your desktop: - Navigate to the page you want to add a shortcut for. - Right-click on the web page (in the white space) and...
Last Modified: 2008-05-19
Do you support Windows running on an Apache server?
No.  
Last Modified: 2008-02-21
Evanced Support just informed me that they applied an update (patch) to my system. How do I see what is included in the latest update?
The version history is included in the 'Common' directory of all Evanced Solutions products.   For Summer Reader look in: "...\sr\common\version.asp"...
Last Modified: 2008-04-02
How can I remove a Patron from the system?
Under the Registration & Attendance section, go to Attendance Lookup for either the branch or All Branches. Type in the person’s name and click Submit. When...
Last Modified: 2008-02-21
How do I answer someone when they ask about our site being secure?
The database that contains all of the information about the patron's accounts is secured by encrypted password access. So the data in itself is secure and only...
Last Modified: 2009-02-03
How do I close the library for a holiday?
If you have Room Reserve only, go to the Maintenance page, select “Request\Reservations” and click on the “Add Holiday Room Closings” button....
Last Modified: 2008-03-04
How do I enable Auto Archive?
Auto archiving is enabled by going into System Configuration & Settings\System Settings and setting the Auto Archive options. This is available in both Events and...
Last Modified: 2008-03-04
How do I set or change my SIP configuration for Events and Room Reserve?
This is not accessed through Maintenance. It is a separate page: http://**YOUR SITE**/evanced/authconfig.asp   If this is a purchased...
Last Modified: 2008-03-17
How do I track the number of people who visit our Events calendar each month?
At this time, there is no counter available for number of visitors to the calendar. However, we are currently investigating some new Web 2.0 ideas such as...
Last Modified: 2008-03-04
How is the product installed?
We have two options available: You may purchase the software and install it on your own server, or you may have us host it for you on ours. With a purchase we typically...
Last Modified: 2008-03-04
How long do programs remain in the system? Do they expire after a certain time period?
Events, programs and room reservations do not expire. They will remain in the system and appear on the calendar until archived or deleted by someone on staff.
Last Modified: 2008-02-21
I've sent an email to support but I have not received a response. What should I do?
The most common problem our customers have with support emails is that they are blocked by a spam filter. If you submit a ticket, either through the support website or...
Last Modified: 2008-05-19
I’ve enabled Auto-Archive and have set the archiving date but when I look at the calendar it doesn’t seem to be happening. Isn’t this an automatic action?
The system does “automatically” archive events in the system based on the parameters that you configure in the System Settings (you do NOT need to bulk...
Last Modified: 2008-03-04
If events are not purged does this create a space issue on the server?
It might, but it depends upon the amount of drive space available on the server. The Evanced software is rather small and does not take up a lot of space. Even the...
Last Modified: 2008-03-04
Is it possible to include 'private' events in an iCal export?
Currently, it does not export private events. The original intent for the RSS/XML/ATOM/ICAL option was to display event information for patron events. However, we...
Last Modified: 2008-03-12
Our IT people do not want to use the e-mail function as they are concerned about becoming a relay for spam. What can be done about this?
While we recognize that an improper implementation of the email setup could lead to SPAM relaying, the way we ask that it be implemented should not open you up to this...
Last Modified: 2008-03-04
The Evanced software is installed but I am unable to access the Maintenance page or any others. My browser is giving me a “Page Not Found” error
Access your web server and open Administrative Tools\Internet Information Services Manager. Click on Web Server Extensions and make sure that “Active Server...
Last Modified: 2008-03-04
We have a Linux server and are going to install Apache on it. Can I install this on our Linux server?
No, the software will not run on a Linux box. Apache ASP is really a form of Perl scripting not VB scripting so it is not the same as Windows ASP. Our system is not...
Last Modified: 2008-02-21
We would like to set up a secured site. Is this possible?
We have the option for hosted customers to pay extra for a secured site.   They would use https://.... to access the site and it would act like other secure...
Last Modified: 2008-03-04
We would like to upgrade to MySQL 4 or 5. Are there any problems with this?
According to the MySQL website, MySQL 3 and 4 are not going to be supported any longer.   You would need to go to MySQL 5.   However, the latest ODBC driver...
Last Modified: 2008-03-04
What are the default passwords?
This article is protected and thus no preview is available.
What are the server requirements for the Evanced products?
We require a 32-bit Microsoft Windows Server (dedicated is preferred but not required), 2000, 2003 or higher with 50 – 100 MB of free disk space running IIS...
Last Modified: 2008-12-04
What do the three password levels, below Administrator, do?
Events: “Read” can view events and register patrons for an event. “Create” can add new events or edit but cannot delete existing ones.  ...
Last Modified: 2008-03-04
What does “E-notify” do?
E-notify is used for Event Reminders and Confirmation emails. It also handles Registration and Reminders. In addition, there is the “Notify Me” feature...
Last Modified: 2008-03-04
What if a patron decides they no longer want to subscribe to “Notify Me”? Can they remove themselves from the mailing list?
Yes, they need access to the notify.asp page. This can set up as a link in the html code of your website – e.g. http://yourlibraryURL/evanced/lib/notify.asp . The...
Last Modified: 2008-03-04
What Internet browser can I use?
We support Internet Explorer Version 6 and higher, along with Firefox Version 1.5 and up. We do not support earlier versions of these, nor do we support Netscape, Mozilla,...
Last Modified: 2008-03-04
What is Archiving?
When you are archive an event or room reservation, you are removing it from public view. It is not erased or deleted; it is simply no longer available for viewing from...
Last Modified: 2008-03-04
What is Auditing?
Auditing allows you to track who is creating or making changes to the events. It will add a date\time stamp and the initials on every event that is created, modified,...
Last Modified: 2008-03-04
What is Evanced Solutions?
Evanced Solutions provides unique event registration, room reservation and reading program management tools to public and academic libraries.   Developed with...
Last Modified: 2008-03-04
Why can I log in on one PC but not another?
The Session variables need to be set in the browser on the PC. If you are using Internet Explorer, click on Tools\Internet Options\Privacy. Click the...
Last Modified: 2008-02-21
Why isn’t there a link for SIP configuration on the maintenance page?
There a few pages that we currently keep behind the scenes.  For now, that is on purpose.  The whole authentication configuration and function is still being...
Last Modified: 2008-03-04


Bug Hunt Contest - Events and Room Reserve 6.7 (0)
Location for reporting bugs during the Bug Hunt Contest
Bug Hunt Contest - Summer Reader V7 (2009) (3)
Bug Hunt Contest - Summer Reader V7 (2009)
Events (37)
Genealogy (0)


Most Viewed Articles
How do I setup widgets on my Event Calendar website?
Setting up Event Calendar Widgets on your website A little about Event Calendar Widgets The Event Calendar widgets will allow you to take basic Event...
How do I setup Widgets on my Summer Reader website?
Setting up Widgets on your Summer Reader website A little about Summer Reader Widgets The Summer Reader 2009 widgets will allow you to take basic...
What's new in Events version 6.
EVENTS VERSION 6 LIST     Quicker, better ways to create events, view information, more shortcuts between different function areas (i.e....
How do I add an image to my Events or Room Reserve Header?
Adding an Image to Events and Room Reserve Header   Below is the code for the DisplayHeader routine found in the defines.inc file located...
How do I track the number of people who visit our Events calendar each month?
At this time, there is no counter available for number of visitors to the calendar. However, we are currently investigating some new Web 2.0 ideas such as...
Events XML Client Side Example
The following code is for example only. It is up to the web developer to determine how he/she wants to handle the XML data. This software is provided "as is",...
Should I delete all of last year's participants or let them sign up again under the same name/login?
The choice of deleting last year’s patrons is entirely up to each library. Other libraries using our software have done both; although, the majority tend to...
What's new in Room Reserve version 6
ROOM RESERVE VERSION 6 LIST     Added a "show all names" on the Patron Reservation Lookup (like in events)  ...
Can I use Widgets to add a drop-down box of program names to a web site?
There is no Widget for programs but they can easily be created with:     <script language=javascript> ...
I’ve enabled Auto-Archive and have set the archiving date but when I look at the calendar it doesn’t seem to be happening. Isn’t this an automatic action?
The system does “automatically” archive events in the system based on the parameters that you configure in the System Settings (you do NOT need to bulk...
What is Auditing?
Auditing allows you to track who is creating or making changes to the events. It will add a date\time stamp and the initials on every event that is created, modified,...
How do I add a banner image to my Summer Reader program?
In the 'Style Sheet Templates' item under 'Setup Maintenance' in the 'System Maintenance' screen, you can select a 'Style Sheet Template' and then modify the code. To add...
How do I configure the "Event/PR Report" System Template in Events?
Events System Templates - Event/PR Report This template is used to define the format of the PR Report for Events when displayed in the list view. The list of system...
Desktop Icons for Internet Shortcuts.
To create Internet shortcuts on your desktop: - Navigate to the page you want to add a shortcut for. - Right-click on the web page (in the white space) and...
Evanced Support just informed me that they applied an update (patch) to my system. How do I see what is included in the latest update?
The version history is included in the 'Common' directory of all Evanced Solutions products.   For Summer Reader look in: "...\sr\common\version.asp"...
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